This website is operated by DE CRU LLC. Throughout the site, the terms “we”, “us” and “our” refer to DE CRU LLC. DE CRU LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies stated here.
We source our handbags carefully and thoughtfully. While we ensure all handbags are handpicked with top quality foremost in mind, they may still have minor flaws. Please enjoy and appreciate your bag in its pre loved condition and be sure to refer to the condition scale for guidance. Shop De Cru is very transparent with the condition of each handbag on each listing. We are happy to answer any and all questions just like an in store experience would feel. Due to the vintage nature of the bags, all handbags are FINAL SALE and we DO NOT accept returns.
We authenticate rigorously and thoughtfully deliver, taking the time to describe every single detail pertaining to the bag and provide serial numbers when relevant. Please review the Authenticity Section of our website to learn more about our process and our affinity for authenticity and the science behind it. If you have any questions, please contact us at firstname.lastname@example.org.
While we do our best to precisely describe each handbag, statements made by Shop De Cru are for guidance only and should not be relied upon as statements of fact, and do not constitute a representation, warranty, or assumption of liability by Shop De Cru. All handbags are sold “AS IS”. Shop De Cru strongly encourages and welcomes any and all inquiries via our social or our contact email.
Errors and Inaccuracies
Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. Prices are subject to change.
Shop De Cru has made an effort to display the colors of the handbags as accurately as possible but often times different computer screens can augment the hue. Please feel free to ask any questions online or on our socials if you feel unsure about the color and we will be happy to provide more information.
We contend that all product images that appear on this website and all marketing images that appear on the Shop De Cru Instagram are shot by Shop De Cru (DE CRU LLC) and exclusively belong to De CRU LLC. All product descriptions as well as verbiage are original bodies of work written by DE CRU LLC. We avail ourselves to our rights available to us under the Digital Millennium Copyright Act (DMCA) which was signed into law in 1998 and protects all digital work produced by DE CRU LLC on both its website www.shopdecru.com as well as its Instagram, Shopdecru. Any unauthorized use of images that appear on either platforms to attempt to sell or market a product is willful infringement of our rights as authorized in § 512(c) of the U.S. and International Copyright Law. If we discover that images have been copied and used for the intention of sale, you will receive an immediate Cease and Desist which requires that you cease the use and distribution of all infringing works derived from the Work, and all copies, including electronic copies, and destroy such copies by removing them from your website immediately and that you desist from this or any other infringement of our rights in the future. If you would like to share a marketing photo of ours to your social media, please tag us so that we can share and repost as well.
Prices and Payment
All prices are in USD. Use the toggle bar on the storefront to view in your currency. We accept the following credit and debit cards on our secure payment form as well as Paypal. If you would like to pay via Zelle or Venmo, please contact us via email@example.com or send us a DM on our Instragram and we can organize a secure transaction via those platforms.
Your Credit Card payment is processed with Stripe. Stripe is a secure payment processing system that will verify the following information to ensure the validity of the charge. This is done to protect your privacy and ensure that the charge is not fraudulent. Fraudulent behavior on the internet is considered Grand Larceny and will be investigated and treated as such.
- AVS (Address Verification System) matches
- CVC (Card Verification Code) matched the card provided
- IP address that matches the cardholder’s verified billing address
We reserve the right to reach out and clarify Shipping or Billing details to ensure the transaction is sound and to ensure safe transit.
When you have placed an order on our website, you will receive your order confirmation immediately via email.
We process orders promptly and communicate every update on your order via email. Shipping speeds are so important these days…let’s face it we expect to get all of our packages ‘Amazon Prime’ speed! We have two showrooms in the United States, in Atlanta, GA and Malibu, CA and your order will be fulfilled from either of these two depending on where the piece is located. We ship Worldwide and get your order out as quickly as possible and get it to your door faster than you’ll expect. We are currently offering complimentary US shipping. We offer express international shipping which is between $30-$40 depending on the Country and information provided at checkout. We have partnered with DHL so are shipping is very fast and reliable – allow 2-6 business days in transit for international shipments. Please allow 1 day for processing and packaging. Your package will most likely require a signature unless you request otherwise. You will receive a tracking number via email to monitor the status of your package. All handbags are packaged with care to ensure safety in transit.
Shop De Cru protects your privacy and never transmits your information. We use the order information you provide at checkout to fulfill any orders placed through the Shop De Cru website. This includes processing your payment information, arranging shipping, and providing you with an electronic invoice and order confirmation. We then use your order details to communicate with you on your tracking number and any package updates.